Advertising Terms

Last updated 2026-10-14

These terms apply when a partner buys a promotion. You accept them each time you submit a campaign.

1. Who can advertise

Only active partners can buy promotions. Your partner account must be approved and in good standing.
You can promote only your own listings, and only while they are published on the platform.
The person who submits a campaign confirms they are allowed to commit your business to these terms.

A promotion places one of your listings in a named placement (for example the homepage shelf or the top of search results) for a fixed number of days.
Promoted listings are always labelled "Sponsored". Promotions do not change how other listings are ranked.
Each placement has a limited number of slots per day. A campaign is only approved if a slot is free for every day you asked for.
We do not promise any number of views, clicks, enquiries or bookings. The numbers we show in your dashboard are for information.

The price is a flat amount per day for the placement you choose, shown before you submit. It is fixed at the moment you submit: a later price change does not change a campaign you already submitted.
Prices are shown in rupees and do not include GST or other taxes. Taxes that apply are added as required by law and shown on your invoice.

Submitting a campaign does not charge you. Our team reviews every campaign and may approve or reject it. We may reject a campaign for any reason connected to the quality, accuracy or suitability of the listing, and we will tell you why.
After approval we email a secure Razorpay payment link to your account email for the amount due. Any credits already in your ad wallet are used first and the payment link covers the rest.
The payment link is valid for a limited time and always expires before the campaign starts. If it is not paid in time the campaign expires and nothing is charged.
Your campaign runs only after payment is complete. We do not store your card, UPI or bank details; payments are handled by Razorpay.

Money you pay for advertising is held as ad credits in your ad wallet. The fee for each approved campaign is deducted from the wallet.
Ad credits are not refundable. They cannot be withdrawn, transferred to another person or partner, or exchanged for cash.
If a payment reaches us after a campaign has expired or been closed, it is added to your ad wallet as credit and is not refunded.
We may correct a wallet balance for a mistake. Every wallet change is recorded in your wallet activity.

You can cancel a campaign before it is paid. Credits held for it are released.
A campaign that has been paid cannot be cancelled or refunded, whether or not it has started. It runs for the days booked.
To change the dates or placement of a paid campaign you must book a new campaign.

Your listing, photos, prices and claims must be accurate, lawful and not misleading, and you must hold the rights to everything you publish.
You must honour the prices and offers shown on a promoted listing and follow the platform's partner rules and applicable law, including consumer-protection and advertising rules.
You are responsible for the fulfilment of every booking or order that comes from a promotion.

We may pause or remove a promotion, without refund, if the listing breaks these terms or the partner rules, is unpublished, or the partner account is suspended or closed.
If we take a reel (or any promotion) down for a reason that is not your fault, the days that had not yet run are credited to your ad wallet. If it is taken down because it broke these terms or the partner rules, there is no credit.
If we cannot show a campaign for a reason on our side (for example a technical fault that stops it for a full day), we may extend it by the missed days instead of refunding.
We may change placements, prices and these terms. A change to the terms applies to campaigns submitted after it is published, and the version you accepted is recorded.

We count views and clicks automatically and may exclude traffic we believe is not genuine. Our figures are final for billing and reporting purposes.
You must not click your own promotions or arrange for others to do so.

To the extent the law allows, our liability for a promotion is limited to the fee you paid for that campaign, and we are not liable for lost bookings, profit or reputation.
These terms are governed by the laws of India. Courts at the place of our registered office have jurisdiction, subject to any mandatory law.
Questions about a campaign or a charge can be raised from Support in your partner dashboard.