Frequently Asked Questions

Q: How long does delivery take? A: Most orders are processed within 1–2 business days and delivered within 3–7 business days depending on your location.

Q: Can I track my order? A: Yes — once your order ships, you'll receive a tracking link by email/SMS, and you can also check status anytime from My Orders.

Q: What is your return/refund policy? A: Eligible paid orders can be refunded per our Refund Policy — raise a request from your order history or contact support.

Q: Do you ship internationally? A: Currently we ship only within India.

Q: How do I contact support? A: Email us at help@mybooksfactory.in or use the Contact page — we usually respond within 24 hours.