Refund Policy

Refund requests can be raised from your account's order history for eligible, paid orders, or by contacting support with your order number.

Approved refunds are processed back to the original payment method after any returned item (where applicable) is received and inspected.

Refunds for prepaid orders are typically credited within 5–10 business days after approval, depending on your bank or payment provider's processing time.

For any refund query, reach us at help@mybooksfactory.in with your order ID.