Privacy Policy

MyBooksFactory Pvt. Ltd. ("we", "us", "our") respects your privacy. This policy explains what personal information we collect when you use this website, why we collect it, and how it is used.

We collect information you provide directly (name, email, phone, shipping address) when you create an account, place an order, or contact support, as well as basic usage data (pages visited, device/browser type) to keep the site secure and working correctly.

Your information is used to process orders, provide customer support, send order and account-related communications, and improve our catalogue and services. We do not sell your personal information to third parties.

Payment details are handled directly by our payment gateway partner and are never stored on our servers. Order and account data is retained only as long as needed to provide our services and meet legal/tax obligations.

You may request access to, correction of, or deletion of your personal data at any time by writing to help@mybooksfactory.in.